Privacy Policy

Last updated November 20, 2021

Information You Provide

SARL Maison L’Arc actively collects information from you both by requesting specific information and by permitting you to communicate with us via order and request forms, questionnaires, information forms, feedback forms, log-in requests, email, blogs and other methods via the Website. Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified with you, such as your full name, street address, email address and telephone number).

In some cases, such as when you establish or update an account or request information or materials from us, we may ask you to submit personally identifiable information in order for you to benefit from specified services, materials, activities or features. You will be informed what information is required and what information is optional.

Please do not disclose any private or personal information about another person without his or her consent. That includes the person’s real name, address, email address, phone number and any other personal information that the person has not asked you to make public.

Passive Information Collection

As you navigate through the Website, certain anonymous information can be passively collected (that is, gathered without your actively providing the information) using various technologies, such as cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream). Your Internet browser automatically transmits to the Website some of this anonymous information, such as the URL of the Website you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using. The Website may also collect anonymous information from your computer through cookies and Internet tags or web beacons. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of the Website might not work without cookies.

The Website may use and combine such passively collected anonymous information to provide better service to Website visitors, customize the Website based on your preferences, compile and analyze statistics and trends, and otherwise administer and improve the Website for your use. We may at times combine personally identifiable information with passively collected information in order to personalize offers and the Website for our users (for example, combined information may allow us to recommend services or features to you based on what you have liked or used in the past).

Use and Disclosure of Information

Except as otherwise stated, we may use information we collect to improve the content of the Website, customize the Website to your preferences, communicate information to you, for our marketing and research purposes, to fulfill requests for products, services or information, provide customer service, offer new products and services, improve the effectiveness of our services through our marketing endeavors, conduct research and analysis, send marketing communications, perform other business activities and for any other purpose specified. In addition, we may make full use of all information that is not in personally identifiable form.

If you provide personally identifiable information to us, we may combine such information with other actively collected, personally identifiable or other information (such as demographic information and past sales history), unless we specify otherwise at the point of collection.
This information may be used to make our future marketing efforts more efficient. We may send you marketing communications that contain offers, promotions and other content.

We will not sell, rent, or lease mailing lists or other user data to others, and we will not make your personal information available to any unaffiliated parties, except as follows:

  1. to agents, website vendors and/or contractors who may use it on our behalf or in connection with their relationship with us;
  2. to contractors we use to support our business (such as technical support and financial institutions) or help us provide services to you, such as fulfilling orders, processing payments, monitoring site activity and administering emails, in which case we will require such third parties to agree to maintain it in a secure environment and use it for the same purposes; and
  3. as required by law, in a matter of public safety or policy, as needed in connection with the transfer of our business assets (for example, if we are acquired by another firm or if we are liquidated during bankruptcy proceedings), or if we believe in good faith that sharing the data is necessary to protect our rights or property.

In light of the existing regulatory environment, we cannot ensure that all of your private communications and personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. Accordingly, although we use industry standard practices to maintain the security of your private information, we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private.

Automatic decision-making

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor Stripe, Inc. uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

About Children

Protecting the privacy of the very young is especially important. The Website is not intended for children under the age of eighteen (18). We will not knowingly collect personally identifiable information via this Website from visitors in this age group, and no part of our Website is designed to attract anyone under age eighteen (18). Please do not communicate with or contact us if you are under age eighteen (18). We encourage parents to talk to their children about their use of the Internet.

Public Areas

Our Website has or will have public areas such as chat rooms, blogs and message boards. Please remember that any information you share in these areas becomes public, so you should be careful about what you disclose. If you post comments about SARL Maison L’Arc on the Website, there is a chance that we will publish them for editorial purposes or in promotional advertising and/or marketing materials. We have the right (but not the obligation) to edit, delete, publish or not publish anything posted in a public area. The content of any posting becomes our property for any use we may determine, without any notice or compensation to the author.

Access, Correction, and Deletion of Personal Information

You may contact SARL Maison L’Arc at to learn if we are keeping personal information about you. If we do have personal information about you, we will provide you with a readable copy of such personal information at no charge. Factual errors in your personal information, including information that is out of date, can be corrected by sending us a request that sufficiently details how your personal information should be corrected.

We encourage you to promptly update your personal information if it changes. To keep personally identifiable information that you provide accurate, current, and complete, please contact us as specified below and we will take appropriate steps to update or correct such information in our possession, or to delete your information from our contact list.


The Website takes reasonable steps to protect personally identifiable information as you transmit it to our Website and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. But you should keep in mind that no Internet transmission is ever completely secure or error-free.

Opt-Out Procedures

You may always opt-out of receiving communications from us and/or from our receiving or maintaining your personal information (such as your name, address and/or other contact information) or sharing it with others. To remove any personal information from our communications database or to not receive future communications from us, please send an e-mail message to with the word “REMOVE” in the subject line.

Until the request is processed, you may still receive marketing communications from us.

Other Websites

The Website may provide links to other sites and/or resources over which SARL Maison L’Arc has no control. These links are provided solely as a convenience to users and should not be construed as an affiliation with or endorsement by SARL Maison L’Arc of content, items, or services on those third-party websites.

You access and use such other websites, including the content, items, or services on those websites, solely at your own risk. These linked websites may collect personal information from you when you enter their website. This collecting of information is not subject to SARL Maison L’Arc’s control. To ensure protection of your privacy, always review the privacy policies of the websites you visit when linking from this Website. SARL Maison L’Arc makes no representations or warranties with respect to the content, ownership, or legality of any such linked websites.

You acknowledge and agree that SARL Maison L’Arc has no responsibility or liability for the availability of such external websites or resources, or for the content, advertising, products, or other materials available through such websites or resources.


We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at

Last updated: November 20, 2021